All sales and orders made with Tempest Cards are final, and are non-refundable.
In the event of a fulfillment error or shipment damage, document with pictures and tracking information and contact us directly at firstname.lastname@example.org for support. Replacement(s) or a full/partial refund will be accessed following the submission of documentation and order issue.
Tempest Cards reserves the right to cancel any order. Unless there is significant foul play or fraud at play, a canceled order will include a note or email that explains the reasoning for said cancellation. Canceled orders will be fully refunded and follows standard banking refund procedure timelines.
Unless otherwise noted in listing pictures or specifically stated in item notes, all cards and products are considered Near Mint (for single cards) or New (for sealed items).
Near mint can be defined as: "Cards that show minimal to no wear from shuffling, playing, or handling and should have an unmarked surface, strong corners, and unblemished edges outside of minimal handling. A Near Mint card may have a tiny edge nick or a tiny scratch or two, but overall look nearly unplayed with no major defects or flaws."
New sealed items can be defined as: "A brand-new, unused, and unopened item in its original packaging, with all original packaging materials included."